Terms of Service

1. The game and this website

We provide the game as it is at the time you install it. We may change, update or discontinue features, and we do not guarantee uninterrupted availability. Descriptions of features that have not shipped yet — including anything on this site marked as coming soon — are statements of intent, not commitments.

2. Who may use TearCraft

TearCraft is for players aged 13 and over. If you are under 13, you may not use the game or create an account. If you are 13 or older but under the age of majority where you live, you may use TearCraft only with the agreement of a parent or guardian, who accepts these Terms with you and on your behalf.

By using the game or the site you confirm that you meet these conditions and that nothing prevents you from entering into this agreement.

3. Your licence

We grant you a personal, non-exclusive, non-transferable licence to install and play TearCraft on devices you control, for your own non-commercial use. You may not resell the game, redistribute it outside the official stores, reverse engineer it except where the law expressly allows, or use it to build a competing product.

Recording and streaming your own gameplay — videos, screenshots, let's plays, including monetised ones — is expressly allowed, provided you do not present the game as your own work.

4. Community rules

TearCraft is a shared world, and many of the people in it are teenagers. We have zero tolerance for objectionable content and for abusive users. These rules apply to everything you bring into the game: worlds, creations, requests you send to the creator, your nickname, and how you behave in shared rooms.

You may not create, request, publish or share anything that:

• is sexual or sexually suggestive, including nudity;
• shows graphic gore or realistic cruelty, or glorifies real-world violence, terrorism or self-harm — the cartoon destruction the game is built around is fine;
• attacks people for who they are, or harasses, bullies, threatens or humiliates anyone;
• puts children at risk in any way, including anything that sexualises minors or tries to get a player’s personal details;
• depicts a real person without their consent, or reveals anyone’s personal information;
• uses someone else’s trademarks, characters or other intellectual property without permission;
• is spam, advertising, a scam or an attempt to deceive other players;
• is otherwise illegal, or promotes illegal activity.

You also agree not to:

• break applicable law while using the game or the site;
• cheat, exploit faults, or use tools that give you an unfair advantage over other players;
• interfere with our servers, attempt unauthorised access, or send automated traffic;
• try to get around moderation — for example by disguising a request, re-uploading content we removed, or making a new account after a suspension;
• send reports you know to be false, or use reports to harass other players.

If you break these rules, we may remove the content, refuse a request, restrict features or suspend your account, for a period or permanently — without warning where the breach is serious. How reports are handled and how to dispute a decision is set out below, under reporting.

5. Worlds and creations you publish

What you build stays yours — publishing does not transfer the copyright. When you publish a world or a creation, you grant us a non-exclusive, worldwide, royalty-free and perpetual licence to host it, show it to other players, let them use it in the game, and use images of it to promote the game.

Perpetual means it outlives your account. If you delete your account, published worlds and creations stay in the catalogue with the link to you removed — the author is no longer shown. We do this so that other players do not lose content they were using; the reasoning is set out on the account deletion page.

You can still have any specific world or creation taken down at any time — remove it yourself in the catalogue, or write to support@isaevlabs.com. Do it before deleting the account if you want it gone: afterwards we can no longer tell which one was yours.

You are responsible for what you publish, and you confirm you have the right to publish it. We may remove published content that breaks these Terms or the law, without notice where the content is clearly unlawful.

6. Creations made with AI

The in-game creator turns a request you type or dictate into a creature, vehicle, building or block. To do this, our servers send the text of your request to AI service providers, whose models generate the creation for us. Which providers they are and what they receive is described in the Privacy Policy.

AI output is imperfect. A creation may not look or behave the way you described it, may resemble something that already exists, and a similar result may be produced for another player. We do not guarantee any particular result, and we may limit how many requests you can send.

You are responsible for your request. The community rules apply to it in full: do not ask for anything they prohibit, including other people’s characters and brands, and do not try to trick the creator into making it. We may refuse a request, stop a creation that is in progress, or remove a finished one.

Every finished creation is checked before it reaches the shared catalogue: first automatically, by an AI moderator, and then by people on our team, who review everything it rejects or is unsure about. A creation that passes is published to the catalogue, where other players can find it and use it in their own games; one that does not stays visible only to you. In the game, other players see published creations without your nickname. Passing moderation does not protect a creation from removal later — for example after a report.

Whatever rights you have in a creation stay yours, just as with worlds, and the licence in the previous section applies to it once it is published. Depending on the law of your country, AI-generated content may not be protected by copyright at all, and we do not promise that it is.

7. Reporting content and players

If a creation, a world or another player breaks these Terms or the law, tell us. The quickest way is in the game: Settings → Help → Report a problem. Choose the creation (from the ones you downloaded), the player (by nickname, or from the players you were recently in a room with) or something else, pick a reason and, if you like, add a comment.

If you do not have the game, write to support@isaevlabs.com with the name of the world, creation or player and what is wrong. Anyone can report this way — you do not need an account, and you do not need to have the game installed.

People on our team review every report within 24 hours. A creation you report disappears for you straight away; when several players report the same creation independently, it is hidden from everyone until a moderator decides. If the report is justified, we remove the content and may suspend the account responsible — for 7 days or permanently, depending on how serious the breach is and whether it has happened before. We do not tell the reported player who reported them. If you reported by email, we write back with what we decided.

You can also block any player. Their creations disappear for you, and they can no longer join your rooms or send you friend requests. You can unblock them in Settings → Help → Blocked players.

If we remove or hide something you published, or suspend your account, we tell you what it was and why. You can dispute that decision by writing to support@isaevlabs.com, and a person — not an automated rule — will look at it again. Nothing here takes away your right to go to a court, or, if you are in the European Union, to an out-of-court dispute settlement body.

We may also act without a report where content is clearly unlawful or breaks the community rules, and we may suspend an account that repeatedly publishes such content.

8. Accounts

An account is optional. You are responsible for keeping access to it secure, and for activity that happens through it. You can delete your account and the data attached to it at any time: the account deletion page explains how to ask, what is removed, what stays and how long it takes.

9. Purchases and virtual items

The game is free to download. It may also offer paid items. Every such transaction is made with the store you installed the game from, under that store's rules, and not with us: we never receive your card number or billing address.

A paid item is a limited, personal, non-transferable licence to use that item inside TearCraft. It is not property, it has no value outside the game, and it cannot be sold, traded or exchanged for money. Prices and availability may differ by country and may change.

Refunds follow the rules of the store you bought in — start there, because we cannot reverse a charge a store made. If you are a consumer in the European Economic Area or the United Kingdom, your statutory right to withdraw from a purchase of digital content applies as your store implements it, which is another reason to start with the store. If we have to discontinue an item or the service itself, we will give reasonable notice, and where the law requires a refund, you will get one.

10. Intellectual property

TearCraft, its name, logo, artwork, code and audio belong to Isaev LLC or are licensed to us. Nothing in these Terms transfers ownership. All rights not expressly granted are reserved.

TearCraft is not affiliated with, endorsed by or associated with Mojang Studios, Microsoft, Apple or Google. Product names mentioned here belong to their respective owners.

11. Third-party links and services

The site and the game link to services we do not operate — the stores and Discord. We are not responsible for their content or their terms.

The game may show advertising supplied by third parties. We do not control what an individual advertisement contains or where it leads, and the advertiser is responsible for its offer. What the advertising partner receives is described in the Privacy Policy.

12. Disclaimer of warranties

The game and the site are provided "as is", without warranties of merchantability, fitness for a particular purpose, or non-infringement, to the maximum extent the law allows. Where your local law grants you consumer rights that cannot be excluded, those rights are unaffected.

13. Limitation of liability

To the maximum extent permitted by law, we are not liable for indirect, incidental or consequential damages, or for loss of data or profits, arising out of your use of the game or the site.

14. Changes to these Terms

We may update these Terms. The current version, with its effective date, is always on this page. Continuing to use the game or the site after a change means you accept it.

15. Governing law and disputes

These Terms are governed by the laws of the State of Wyoming, United States, without regard to its conflict-of-law rules, and the courts of that state have jurisdiction.

If you are a consumer, that does not take away anything the law of your own country gives you: you keep the mandatory consumer protections in force where you live. If you are a consumer in the European Economic Area or the United Kingdom, you may also bring proceedings in the courts of the country where you live, and we will bring any claim against you there.

16. General

The Privacy Policy is part of these Terms and explains what the game collects, why, and what you can ask us to do about it.

If any part of these Terms turns out to be unenforceable, the rest stays in force. If we do not enforce something straight away, that is not a waiver of our right to enforce it later. We may transfer our rights and obligations under these Terms to another company — for example if the business is sold — without reducing what you get; you may not transfer yours.

These Terms, together with the Privacy Policy, are the whole agreement between you and us about TearCraft. They are published in several languages: the English text is the authoritative one, the other versions are translations for convenience, and where they differ the English text governs — except where the law of your country says otherwise.

Contact

Isaev LLC, 30 N Gould St, Ste R, Sheridan, WY 82801, United States. hello@isaevlabs.com.